Terms of Service

Last updated: August 22, 2026

1. Introduction

Welcome to our online store.

This website and online store are operated by Behandling og Træning Jan Juul Jensen.

Throughout these Terms of Service, the terms “we,” “us,” “our,” “Company,” and “Store” refer to Behandling og Træning Jan Juul Jensen.

We provide access to this website, our online store, product information, content, checkout functions, customer support and other related services, collectively referred to as the “Services.”

Our online store may be technically hosted or powered by Shopify, which provides the e-commerce platform that enables us to offer products and Services to customers.

By visiting our website, browsing products, creating an account, placing an order or otherwise using the Services, you agree to be bound by these Terms of Service.

If you do not agree with these Terms, you should not use the Services.

Our Privacy Policy, Return and Refund Policy, Shipping Policy, Payment Policy and any other policies published on the website form part of the agreement between you and us.

Nothing in these Terms is intended to exclude or restrict any mandatory consumer right that cannot legally be waived under applicable Danish, European Union or European Economic Area law.

2. Company Information

The online store is operated by:

Company name: Behandling og Træning Jan Juul Jensen
CVR number: 20513586
Responsible person: Jan Juul Jensen

Registered address:
Naverland 1C
2600 Glostrup
Denmark

Email: support@ewuyvw.shop
Telephone: +45 50 84 38 25

3. Eligibility to Use the Services

By using the Services, you confirm that you:

• Have the legal capacity to enter into a binding contract;

• Are at least the age of legal majority in your country or have appropriate authorization from a parent or legal guardian;

• Will provide accurate and complete information when placing an order;

• Will use the Services only for lawful purposes; and

• Will comply with these Terms and applicable law.

You must not use the Services for fraudulent, unlawful or unauthorized purposes.

4. Customer Accounts

Where customer accounts are available, you may be required to provide certain information to register.

You are responsible for:

• Providing accurate account information;

• Keeping your information current;

• Protecting your password and login credentials;

• Restricting access to your account; and

• Informing us promptly if you suspect unauthorized access.

You are responsible for activity carried out through your account unless such activity results from circumstances for which you cannot reasonably be held responsible.

We may suspend or restrict an account where reasonably necessary to protect customers, prevent fraud, comply with law or enforce these Terms.

5. Product Information

We aim to provide accurate product descriptions, photographs, specifications, prices and availability information.

However, product appearance may vary slightly depending on:

• Screen settings;

• Display technology;

• Lighting;

• Manufacturing updates;

• Packaging changes; or

• Other reasonable product variations.

We reserve the right to correct errors, inaccuracies or omissions in product information where necessary.

Where an error affects an order already placed, we will take reasonable steps to inform the customer and provide an appropriate solution.

6. Product Availability

Products are subject to availability.

Adding an item to your shopping cart does not reserve the product.

We may limit product quantities where reasonably necessary because of:

• Stock limitations;

• Supply restrictions;

• Fraud prevention;

• Technical errors;

• Shipping limitations; or

• Other legitimate business reasons.

If a product becomes unavailable after an order is placed, we may contact you to offer:

• A suitable alternative, where appropriate;

• A revised delivery arrangement; or

• Cancellation and refund of the unavailable item.

7. Prices

Product prices are displayed on the website.

The final amount payable will be shown during checkout before the order is submitted.

Prices may change from time to time.

Changes to prices will not normally affect orders that have already been accepted, except where an obvious pricing error has occurred and applicable law permits correction.

Depending on the destination, prices may include or exclude:

• VAT;

• Customs duties;

• Import taxes;

• Shipping charges; or

• Other applicable fees.

Any applicable charges will be displayed during checkout where reasonably possible.

8. Orders

When you submit an order, you are making an offer to purchase the selected products subject to these Terms.

After placing an order, you may receive an electronic confirmation.

An automated order confirmation does not necessarily mean that the order has been finally accepted.

We may review orders before acceptance for reasons including:

• Product availability;

• Payment verification;

• Delivery availability;

• Fraud prevention;

• Incorrect pricing;

• Incorrect product information; or

• Compliance with applicable law.

A purchase contract is formed when the order is accepted in accordance with the applicable checkout and order confirmation process.

9. Order Information

You are responsible for ensuring that information provided when placing an order is accurate.

This includes:

• Customer name;

• Billing information;

• Shipping address;

• Postal code;

• Telephone number;

• Email address; and

• Product selection.

Please contact us as soon as possible if you notice an error.

If an order has already been processed or dispatched, changes may no longer be possible.

Additional costs caused by incorrect information provided by the customer may be the customer's responsibility where permitted by law.

10. Right to Refuse or Cancel Orders

We may refuse, hold or cancel an order where reasonably necessary, including where:

• A product is unavailable;

• Payment cannot be verified;

• Fraud or unauthorized activity is suspected;

• Delivery information appears invalid;

• An obvious pricing or technical error has occurred;

• The order violates these Terms;

• The transaction may violate applicable law; or

• Delivery cannot reasonably be completed.

If we cancel an order after payment has been received, we will provide an appropriate refund in accordance with applicable law and our Return and Refund Policy.

11. Payment

Available payment methods will be displayed during checkout.

Payment methods may vary depending on:

• Customer location;

• Currency;

• Order value;

• Product;

• Payment provider; and

• Delivery method.

Third-party payment providers may process payments according to their own terms, privacy policies and security requirements.

You agree to provide accurate payment information and confirm that you are authorized to use the payment method selected.

We do not require customers to send payment passwords or other confidential login credentials by email.

12. Payment Authorization and Verification

Orders may be subject to payment authorization or verification before processing.

We may delay or cancel an order where:

• Payment authorization fails;

• The payment cannot be verified;

• The transaction appears unauthorized;

• Fraudulent activity is suspected; or

• Additional verification is reasonably required.

If a payment provider independently declines a transaction, we may not be able to override that decision.

13. Taxes, Customs and Import Charges

Orders delivered across national borders may be subject to:

• VAT;

• Customs duties;

• Import taxes;

• Clearance charges; or

• Other government-imposed fees.

Where such charges are included in the purchase price, this will be indicated where reasonably possible.

Where they are not included, the customer may be responsible for them, subject to applicable law.

Customers are responsible for complying with lawful import restrictions in the destination country.

14. Shipping and Delivery

Orders will be shipped according to the delivery options available at checkout and the information provided in our Shipping Policy.

Delivery times are estimates unless expressly stated otherwise.

Delays may occur because of:

• Carrier delays;

• Customs inspections;

• Public holidays;

• Severe weather;

• Transportation disruptions;

• Incorrect delivery information;

• High order volumes; or

• Other circumstances outside our reasonable control.

Where mandatory consumer law provides specific delivery rights or remedies, those rights remain unaffected.

15. Delivery Risk

Responsibility for loss or damage during delivery will be determined in accordance with applicable consumer law.

For consumer orders, risk will generally not pass to the customer before the customer, or a person designated by the customer other than the carrier, receives the goods, except where applicable law provides otherwise.

If an order is lost or damaged in transit, please contact us promptly.

16. Order Cancellation

If you wish to cancel or modify an order before shipment, please contact us as soon as possible.

We will make reasonable efforts to assist.

However, once an order has entered processing or has been dispatched, cancellation may no longer be possible through ordinary order-processing procedures.

Any statutory cancellation or withdrawal rights remain unaffected.

17. Returns and Refunds

Returns, exchanges and refunds are governed by our Return and Refund Policy.

Eligible customers may have access to:

• Our voluntary return policy; and

• Applicable statutory consumer rights.

Consumers in the European Union or European Economic Area may have a statutory right to withdraw from eligible distance purchases within 14 days, subject to applicable legal exceptions.

Our commercial return policy does not replace or reduce mandatory consumer rights.

Customers should contact us before returning products and follow the applicable return instructions.

18. Defective, Damaged or Incorrect Products

If a product arrives:

• Damaged;

• Defective;

• Incorrect;

• Incomplete; or

• Otherwise not in conformity with the purchase contract,

please contact us promptly.

We may request reasonable evidence such as:

• Order number;

• Photographs;

• Videos;

• Packaging photographs; or

• Shipping label information.

Depending on the circumstances and applicable law, the remedy may include:

• Repair;

• Replacement;

• Refund;

• Price reduction; or

• Another appropriate solution.

Nothing in these Terms limits mandatory legal rights concerning defective or non-conforming goods.

19. Right of Withdrawal

Where applicable under European Union, European Economic Area or Danish consumer protection law, eligible consumers may have a statutory right to withdraw from a distance purchase without providing a reason.

The applicable conditions, deadlines, exceptions and return procedures are described in our Return and Refund Policy.

Where this statutory right applies, these Terms do not restrict it.

20. Promotions and Discount Codes

From time to time, we may offer:

• Discount codes;

• Promotional prices;

• Limited-time offers;

• Bundles; or

• Other promotional benefits.

Promotions may be subject to additional terms.

Unless otherwise stated:

• Promotions cannot normally be exchanged for cash;

• One promotion may not be combined with another;

• Promotional codes may expire;

• Certain products may be excluded; and

• Promotions may be limited by country, product or customer.

We may cancel a promotion where misuse, fraud or a technical error has occurred.

Mandatory consumer rights remain unaffected.

21. Gift Cards

Where gift cards are offered, additional terms may apply.

Gift cards:

• May only be used for eligible purchases;

• May not be exchangeable for cash except where legally required;

• May be subject to validity periods where permitted by law; and

• Must not be used fraudulently.

Applicable statutory rights remain unaffected.

22. Personal Information

Your submission of personal information through the Services is governed by our Privacy Policy.

By using the Services, you acknowledge that personal information may be processed to:

• Process orders;

• Complete payments;

• Arrange delivery;

• Provide customer support;

• Process returns and refunds;

• Prevent fraud; and

• Operate the Services.

Please review our Privacy Policy for further information.

23. Intellectual Property

Content made available through the Services may be protected by intellectual property laws.

Protected content may include:

• Business names;

• Brand names;

• Logos;

• Product names;

• Product descriptions;

• Photographs;

• Graphics;

• Videos;

• Text;

• Designs;

• Website layouts;

• Software;

• Icons; and

• Other content.

Such content may belong to us, Shopify, our suppliers, licensors or other rights holders.

You may use the website only for personal and lawful shopping purposes.

Without appropriate permission, you must not:

• Copy protected website content;

• Reproduce or republish content;

• Commercially exploit website content;

• Remove copyright or trademark notices;

• Create unauthorized derivative works;

• Use content in a misleading manner; or

• Use protected trademarks without authorization.

Nothing in these Terms transfers ownership of intellectual property rights to you.

24. Customer Reviews and Submitted Content

Where the Services allow customers to submit reviews, comments, photographs, videos or other content, you confirm that the content:

• Is accurate to the best of your knowledge;

• Is owned by you or submitted with appropriate permission;

• Does not violate another person's rights;

• Is not unlawful;

• Is not misleading;

• Is not defamatory or abusive;

• Does not contain malicious software; and

• Complies with applicable law.

By submitting content, you may grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, display, translate or adapt the content for legitimate purposes connected with operating or promoting our Services, subject to applicable law.

You retain ownership of your original content.

We may remove content that violates these Terms or applicable law.

25. Prohibited Uses

You must not use the Services:

• For unlawful purposes;

• To solicit unlawful activity;

• To violate applicable laws or regulations;

• To infringe intellectual property rights;

• To harass, abuse or threaten others;

• To submit false or misleading information;

• To transmit viruses or malicious code;

• To collect personal information unlawfully;

• To spam or phish;

• To interfere with website security;

• To bypass technical restrictions;

• To conduct fraudulent transactions; or

• To misuse the Services in a way that harms customers, our business or third parties.

We may suspend access where these rules are violated.

26. Third-Party Tools and Services

The Services may include functions or integrations provided by third parties.

These may include:

• Shopify;

• Payment providers;

• Delivery providers;

• Analytics providers;

• Customer service tools;

• Marketing platforms; or

• Other technology providers.

We do not necessarily control these independent third-party services.

Use of third-party services may be subject to the provider's own terms and privacy policy.

To the extent permitted by applicable law, we are not responsible for issues caused exclusively by independent third-party services outside our reasonable control.

27. Third-Party Links

Our website may contain links to third-party websites or services.

Such links are provided for convenience and do not necessarily mean that we endorse or control the third party.

We do not guarantee the:

• Accuracy;

• Availability;

• Security;

• Legality; or

• Quality

of independent third-party websites.

When visiting another website, you should review its own terms and privacy policy.

Transactions completed directly with an independent third party are governed by that third party's terms.

28. Errors and Inaccuracies

Occasionally, information on the website may contain:

• Typographical errors;

• Pricing errors;

• Incorrect descriptions;

• Availability errors; or

• Other inaccuracies.

We reserve the right to correct these errors and update information where necessary.

Where an error materially affects an existing customer order, we will handle the matter fairly and in accordance with applicable consumer law.

29. Service Availability

We aim to keep the Services available, but we do not guarantee uninterrupted access.

The website may occasionally be unavailable because of:

• Maintenance;

• Software updates;

• Hosting issues;

• Security incidents;

• Third-party platform outages;

• Network problems; or

• Events outside our reasonable control.

We may modify, suspend or discontinue parts of the Services where reasonably necessary.

Where such changes affect existing orders, we will continue to comply with applicable contractual and consumer obligations.

30. Disclaimer

Product information and website content are provided for general shopping and informational purposes.

We make reasonable efforts to keep information accurate.

However, except where prohibited by law, we do not guarantee that:

• The website will always be uninterrupted;

• All content will always be error-free;

• All products will remain available;

• Third-party services will always operate without interruption; or

• Every technical error can be prevented.

Nothing in this section excludes any guarantee or consumer right that cannot lawfully be excluded.

31. Limitation of Liability

Nothing in these Terms excludes or limits liability where doing so would be unlawful.

In particular, nothing is intended to exclude liability for:

• Fraud;

• Fraudulent misrepresentation;

• Intentional misconduct;

• Personal injury or death caused by negligence where liability cannot legally be excluded;

• Breach of mandatory consumer protection law; or

• Any other liability that cannot legally be limited.

To the extent permitted by law, we are not responsible for indirect or unforeseeable losses that are not a reasonably foreseeable consequence of our breach.

If you are a consumer, your statutory rights remain unaffected.

32. Force Majeure

We will not be responsible for delays or failures caused by circumstances outside our reasonable control where permitted by law.

Such circumstances may include:

• Natural disasters;

• Extreme weather;

• War;

• Civil unrest;

• Government restrictions;

• Strikes;

• Transportation disruptions;

• Telecommunications failures;

• Major platform outages;

• Epidemics;

• Carrier disruptions; or

• Other events beyond reasonable control.

We will take reasonable steps to minimize the impact where possible.

33. Indemnification

To the extent permitted by applicable law, you may be responsible for losses or costs arising directly from your unlawful misuse of the Services or deliberate violation of these Terms.

This provision does not reduce any statutory protection available to consumers.

34. Severability

If any provision of these Terms is found to be invalid, unlawful or unenforceable, that provision will be interpreted or limited to the minimum extent necessary.

The remaining provisions will continue in effect.

35. No Waiver

If we do not immediately enforce a provision of these Terms, this does not mean that we waive our right to enforce it later.

Any waiver must be lawful and applicable to the specific circumstances concerned.

36. Entire Agreement

These Terms, together with our:

• Privacy Policy;

• Return and Refund Policy;

• Shipping Policy;

• Payment Policy; and

• Other policies displayed on the website

constitute the applicable agreement governing use of the Services and purchases from our store, subject to mandatory law.

37. Governing Law

These Terms and any purchase contract will generally be governed by the laws applicable to Behandling og Træning Jan Juul Jensen in Denmark, subject to mandatory consumer protection rules.

If you are a consumer living in another European Union or European Economic Area country, you may also benefit from mandatory consumer protections provided by the laws of your country of residence.

Nothing in these Terms is intended to deprive a consumer of protections that cannot legally be waived.

38. Dispute Resolution

If you have a complaint or dispute, please contact us first so that we can attempt to resolve the matter directly.

Contact:

Email: support@ewuyvw.shop
Telephone: +45 50 84 38 25

Consumers may also have access to courts, consumer authorities or alternative dispute resolution procedures under applicable law.

Nothing in these Terms restricts any legally available consumer remedy.

39. Changes to These Terms

We may update these Terms from time to time because of:

• Changes in applicable law;

• Regulatory requirements;

• Changes to our Services;

• Changes to Shopify or other service providers;

• Changes to payment or delivery systems;

• Security requirements; or

• Changes to our business operations.

The latest version will be published on the website with an updated revision date.

Changes will not retroactively remove rights that have already arisen under an accepted order unless permitted by law.

40. Contact Information

If you have questions about these Terms, an order or our Services, please contact:

Behandling og Træning Jan Juul Jensen

CVR number: 20513586
Responsible person: Jan Juul Jensen

Registered address:
Naverland 1C
2600 Glostrup
Denmark

Email: support@ewuyvw.shop
Telephone: +45 50 84 38 25